MasterCard for Power Trips & Discounts

The world’s most colorful festival ‘Holi’ is just round the corner and this time, quite interestingly, a long weekend follows. Surely many of you will be planning to call upon your loved ones or convert this into an enjoyable getaway to a place you’ve been yearning to visit for a long. To add some more color to your already colorful plan, your favorite app RailYatri has come up with a brand new offer. Now book your Train Ticket on RailYatri using your MasterCard Debit or Credit Card and we will give you a discount voucher which will give you a straight 10% or max Rs.100 off on your next transaction via RailYatri.

The voucher can be applicable across all RailYatri Services. One customer can accumulate upto 2 vouchers per month, each voucher’s validity being 90 days from the date of issue. RailYatri will be issuing these vouchers after carrying out a verification process via SMS and push notification. This may take up to 48 hours.

Now that’s something you wouldn’t want to miss out on. So book your next train ticket via RailYatri using your MasterCard Debit or Credit Card now and grab your voucher!

Is Holi, ‘Cashbacks’ Barse!

Holi is all about colors, getting wet, enjoying the festivities, good food, travel and a whole lot of fun. The festival is just round the corner and this year it is followed by a long weekend (assuming most of you won’t be in a mood to go to your office the day following Holi). While many of you staying away from your families will call upon your loved ones, for many others, it is an opportunity for a quick getaway. To pep up your festivities a little further, we’re hosting a Cashback Carnival wherein you stand a chance to win Rs.1000 Cashback when you make your maiden transaction of at least Rs.500 using PayPal. Rs.1000, now that’s something!

The Rules of the Game:

> Valid on your first ever PayPal transaction, and no cheating, only once per user;

> You won’t be allowed to withdraw your cashback amount or ask for a bank transfer of the same, simply use it to get super-discounts for your further transactions on RailYatri;

> In case you decide to cancel your booking, be ready to loose your win;

> May your luck be by your side, we will pick 25 lucky winners every week, until 15th April 2019;

> The cashback will be credited into your RY wallet within 5 days of a successful transaction;

> The cashback amount cannot be credited into any pre-paid instrument issued under applicable RBI laws and know what,

> We will have the sole discretion to discontinue the offers at any given time.

Got’em? So now go booking on RailYatri!

Happy Women’s Day! Special Offer Inside…

Someone aptly said, “Travel is a gift you give to yourself”, and we thought Women’s Day is a perfect occasion to pay an ode to the real architects of our society. To ensure that our women travelers don’t miss out gifting themselves this ‘gift’ of travel, we at RailYatri have vowed to bear 30% (Up to Rs.250) of your total train ticket cost. Simply use code: WOMAN and enjoy 30% (up to Rs.250) cashback on a minimum ticket value of Rs.500.

So quickly book yourself a ticket to a destination you’ve been longing to travel and make this Women’s Day your best one yet.

RY Cancellation Cover – Know Everything Here!

In just a few days of launching RY Cancellation Cover, we’ve already received plenty of e-mails from our valuable customers showering their love and appreciation towards this new feature. While most of you have sent good wishes, we have also received many queries about this brand new feature, which is a fair ask, provided it is one of the first of it’s kind feature on your favourite app – RailYatri.

We sat down and collated the most common queries. Here are the answers to all of them…

Q. What is RY Cancellation Cover?
A. As the name suggests, it is a unique, never seen, never heard before flight-like ‘ticket cancellation’ cover by which the customers can insure their entire ticket price and in the event of cancellation, claim 100% refund of their money. Your favourite app – RailYatri joined hands with Edelweiss and after months of hard work, studying user behaviour, in-depth risk analysis and detailed study of the raw data, carefully crafted RY Cancellation Cover to make sure that it is financially viable and genuinely useful for more than 24 million train travellers who use RailYatri everyday.

Q. Do I have to pay anything extra to get RY Cancellation Cover?
A. Yes, like every good thing comes for a price, this too is a paid service whereby you will have to spend a little extra amount as premium, over and above your train ticket price.

Q. How is the premium calculated? Is it fixed?
A. Naah, the premium is not fixed. It is auto-calculated by our user smart back-end. The premium amount may vary depending on various factors such as
i) The train you’re booking for;
ii) Desired travel time – whether day or night;
iii) Distance between boarding and destination station;
iv) Class in which you are travelling;
v) Current ticket status – Confirmed, Waiting, RAC, other; and
vi) Total cost of your ticket

Q. Is it auto-included in the train ticket price?
A. No. We always want our customers to be well aware, and well informed before making a decision to spend their hard earned money, even if it is for any additional, best of the best services offered by us. At the time of checkout, we encourage our customers to make a conscious decision whether they wish to make an RY Cancellation Covered booking or not. A detailed calculation of the applicable premium and total payable amount is also shown for a complete clarity.

Q. Is there a minimum time to cancel my ticket(s) to get complete refund?
A. Yes. Customers can get a 100% refund if they cancel their train ticket(s) up-to 12 hours before the scheduled departure time of the train. Giving utmost priority to your convenience, we’ve made sure that you’re completely covered even if you decide to cancel with not even 24 hours left for the departure of your train.

While we have tried to answer most of the common questions here, you can still write in to us on feedback@railyatri.in in case you have any further queries. We promise we will get back to you within 24-48 working hours after receiving your mail.

Get 100% Refund The Next Time You Cancel Your Train Ticket

In a bid to constantly elevate the level and enhance innovative features to help more than 24 million train travellers plan their journey smartly, your favourite app RailYatri has come up with a never seen, never heard before flight-like ‘ticket cancellation’ cover. Read on to know all about this unique, path-breaking offering…

It is often very hard for all of us to understand Indian Railways’ rules around ticket cancellation, especially the refund bit as it depends on multiple factors such as class in which one is travelling, ticket status, cancellation period, besides numerous others.

All that you’re worried about, if you decide to cancel your ticket is – “Ab kitna paisa katega? Zyada kuch bachega bhi, ya nahin? (Don’t know how much money will I loose? Will I get anything in refund or will I loose all my money?)

All this adds to the anxiety of the already anxious, sparsely informed train traveller who often overbooks, or books months before the travel date to avoid last minute rush because of a skewed supply-demand ratio.

In fact many of you reached out to us with your grievances, some even boarding a train with a wait listed ticket that actually stands cancelled. Understanding there was a clear need to address this at priority, we joined hands with Edelweiss – the experts of this domain for many years. After months of hard work, studying user behaviour, in-depth risk analysis and detailed study of the raw data, we coined the ‘RY Cancellation Cover’ by which our customers can get a 100% refund if they cancel their train ticket(s) up-to 12 hours before the scheduled departure time. RY Cancellation Cover has been carefully crafted to ensure it is financially viable and genuinely useful for the end user, that is you. In fact, for the very first time, a train traveller will have this privilege while booking, hitherto limited to only airline industry.

Your Food, Now Express Delivered!

In case you’re train tripping and have missed ordering your food 60 minutes before reaching the station, you still have a reason to rejoice.
Confused? Don’t be, as you can now get hot, hygienic, yummilicious food Express Delivered right at your berth. That’s true! Know all about RailYatri’s Express Food Delivery services and make sure you try us on your next train trip. Read on…
Q. What is Express Delivery?
A. Express Delivery, as the name suggests is a specially designed module by which our restaurant partners deliver some selected dishes to you within 30 minutes of receiving your order.
Over the past couple of years, we’ve heard numerous incidents where users either forgot to place their order 60 minutes before reaching a selected station, or missed ordering because of one reason or the other. Eventually, they ended up consuming unhygienic station or train food, or deciding to remain empty stomach for hours before they found warm, healthy and hygienic food.
 
Q. Can I order anything and everything via Express Delivery?
A. Not everything, but anything which our restaurant partners can promise and deliver hot and fresh within 30 minutes of receiving your order. Most of our restaurant partners express deliver food. They have a special, carefully curated ‘Express Menu’ which has a gamut of options from quick-byte items like snacks & sandwiches to sumptuous thalis and combos.
All you have to do is – add your favourite ‘Express Delivery’ dish from the menu to your cart and pay using one of the many payment options. It’s that simple, but don’t forget the 30 minute rule coz we’ll hate to see you remain empty stomach for too long.
Q. Do Express Delivery restaurants also cater to normal orders?
A. Certainly, most of your express delivery kitchens take normal orders. Place your order at least an hour before your train’s arrival time at the selected station.
 
Q. Do I have to pay anything extra to avail this service? 
A. We leave some decisions to our restaurant partners’ wisdom. You may have to shell out a negligible amount as express delivery charges when you order from some of our restaurant partners. Nevertheless, we will try to make up for the same by offering an unmatched, yummilicious dining experience right on your seat!

Presenting PayPal for the ‘International’ RailYatris!

Over the past 4 years, we’ve grown from being an information only portal to one of the most coveted e-travel stores in India. Currently helping more than 24 million train travellers plan their train and road (bus & taxi) journeys smartly, we always aim to give our customers a ‘little more’, every time they shop on RailYatri. With a surge in the number of NRIs and Foreign expats who travel to India to travel across India, we realized it is time we introduce a specialized digital payments platform which enables our users to transact swiftly, securely and safely, whether they are online, on mobile or in app.

So, dear International RailYatris, here’s something sweet from us, for you…

You can now easily book your, or your loved ones’ train tickets using PayPal, making your shopping experience with us that much easier, and know what? We’re chuffed to bits!

Here’s how it works:
1) Choose the ‘International Users (Powered by PayPal)’ option on our checkout page;


2) Opt the currency you wish to use to make your payment and proceed.

Train Ticket Booking from Seat Availability

We have now made booking a train ticket much easier for you.

When you search the tickets availability (from Seat Availability feature in the app) – you can simply select the train you are interested you are booking and click on “Book Tickets”. When you get connected to the Agent for the booking – he/she would be aware of the tickets you are interested in and would proceed immediately to book.