Travel Smarter & Safer with IntrCity assured Travel Insurance

IntrCity SmartBus powered by RailYatri has announced assured ICICI travel insurance. It covers worth Rs 5 Lakhs for all SmartBus passengers on every journey. And like this, IntrCity continues the journey of providing the best possible services to Its travelers

Traveling is the most wonderful part of everyone’s life, it’s all about creating incredible memories. Which can also mean, traveling isn’t always quite as safe as sitting at home. Therefore, your favourite IntrCity guarantees travel insurance to all its passengers!
You can now sit back & relax (quite literally!) and experience the beauty of your surroundings while on-board, knowing that IntrCity will take care of you!

travel insurance

IntrCity is built on three promises: On-Time Travel, Safety Assurance & Personalised Assistance. The well-equipped, branded buses with amenities like real-time streaming of live location, round-the-clock command centre, WIFI connectivity and CCTV cameras ensure enough safety. All these good things and yet our team at IntrCity felt it is equally important to provide travel insurance to our well-deserved passengers. Contributing to travel insurance is just another step towards taking ownership of the responsibility that our passengers give us. And with this, IntrCity will always strive to provide the best possible services!

With a guaranteed IntrCity SmartBus travel insurance …. Sirf Travel karo, travel! Peace of mind to jhakk maar k peeche aayegi.

IntrCity Bus Captain – Your SmartBus Partner in Ride

Jab bus captain ke sath travel karr sakte hain… toh koi aur partner kyun banaye?

One of it’s kind in India – your personalised assistance on a SmartBus. Travel exclusively with IntrCity crew who undertakes special training in hospitality and safe journey practices. IntrCity motivates ‘professional fleet operators’ as a key factor in journey productivity and travel safety. Staff declared as ‘fit’ are certified to be what we call ‘Bus Captain’. They specifically acquire training and grooming in travel aesthetics. Bus Captains undergo more training than any other usual bus staff or crew. Acquiring skills and willingness to obey and handle a variety of situations as our passengers expect a safe trip. IntrCity crew is handpicked, with prior experience in the operations of a commercial smart bus.

bus captain

Your branded SmartBus offers exclusive facilities like an attached washroom, mineral water bottles, clean blankets, and sanitizers. All of this together & still IntrCity comes up with the luxury of  a Bus Captain! A trained professional who ensures a smooth ride, checks and maintains cleanliness, helps with easy check-in and on-boarding, assists passengers at all times & makes sure they are having a comfortable, hassle-free journey. 

IntrCity Bus Captain on-board will ensure your bus journey is SMOOTH and RELAXING!


Your IntrCity is powered with Over-the-Air Entertainment Hotspot

Travel Better with Better Connectivity! Get access to your live journey tracking  information and in-bus real time entertainment. IntrCity is your one-stop, reliable solution that provides you free on-board wifi service.  An excellent SmartBus always integrates into designing a wireless architecture.  With an advancement in on-board internet service via Over-the-Air (OTA) Hotspot. That is preloaded with great entertainment collections where passengers can stay engaged. You can now view movies, entertainment shows, news feed, sports updates, music.. all on the go. 

Rishton mein bharosa aur bus journey mein WiFi network na ho toh log bore ho jaate hai…

intrcity smartbus hotspot

IntrCity has always planned and built travel solutions to improve a commuters’ journey experience. By introducing the OTA hotspot facility in smart buses, it has not only improved a user’s experience but also changed the mere definition of travelling in a bus into something more entertaining & pleasant.

While Wifi can be extremely reliable, its mode of architecture functions around network availability. Something similar to mobile signal availability, internet speed can fluctuate during your trip. Worry Not! with IntrCity Over-the-Air Entertainment facility you can download and enjoy unlimited offline entertainment on your screens.

Entertainment is just one part of the IntrCity SmartBus experience. In the mobile app, you will also find information about your trip with us. Go to ‘My Journey’ page & access the current location, exact route and estimated time of arrival of the bus – so stay tuned with IntrCity!

Ahmedabad Gets its 1st IntrCity Bus Boarding Lounge!

RailYatri launched its first IntrCity SmartBus lounge in Ahmedabad for a safe and convenient  before journey experience.   

After the successful launch of  two SmartBus lounge in Bangalore and Lucknow, IntrCity has now touched down in Ahmedabad at Paldi, and people are loving it!  The creative design of the IntrCity  delivers a superb customised lounge experience for all frequent travellers who deserve a stress free, comfortable and home-like space before boarding a bus. 

bus lounge

IntrCity  has taken utmost care for the comfort and safety of travellers. Here you will experience warmth and technology go hand in hand! meeting the needs and expectations of those who seek leisure. 

The IntrCity SmartBus lounge has an air-conditioned waiting area with free Wi-Fi connectivity. There is ample of comfortable seating space, recliners for taking power naps if needed and charging points. And find basic amenities like clean drinking water and toilets. The space also offers workstations for professionals.

IntrCity creatives and designs have been churning out some really outstanding personalised features not only for the smart bus but also for the lounge; giving a holistic experience that begins even before boarding the bus, till you reach your destination safely!

Hurry and come along! Experience the goodwill of  and comfort of well-being at the brand new SmartBus lounge in Ahmedabad.

MasterCard for Power Trips & Discounts

credit debit mastercard

The world’s most colorful festival ‘Holi’ is just round the corner and this time, quite interestingly, a long weekend follows. Surely many of you will be planning to call upon your loved ones or convert this into an enjoyable getaway to a place you’ve been yearning to visit for a long. To add some more color to your already colorful plan, your favorite app RailYatri has come up with a brand new offer. Now book your Train Ticket on RailYatri using your MasterCard Debit or Credit Card. And win a discount voucher which will give you a straight 10% or max Rs.100 off on your next transaction via RailYatri.

The voucher can be applicable across all RailYatri Services. One customer can accumulate upto 2 vouchers per month, each voucher’s validity being 90 days from the date of issue. RailYatri will be issuing these vouchers after carrying out a verification process via SMS and push notification. This may take up to 48 hours.

Now that’s something you wouldn’t want to miss out on. So book your next train ticket via RailYatri using your MasterCard Debit or Credit Card now and grab your voucher!

Iss Holi, ‘Cashbacks’ Barse!

cashback offer

Holi is all about colors, being drenched in colored water, enjoying the festivities, yummy food, travel and a whole lot of fun. The festival is just round the corner and this year it is followed by a long weekend (assuming most of you won’t be in a mood to go to your office the day following Holi). While many of you staying away from your families will call upon your loved ones, for many others, it is an opportunity for a quick getaway. To pep up your festivities a little further, we’re hosting a Cashback Carnival wherein you stand a chance to win Rs.1000 Cashback when you make your maiden transaction of at least Rs.500 using PayPal. Rs.1000, now that’s something!

The Rules of the Game:

> Valid on your first ever PayPal transaction, and no cheating, only once per user;

> You won’t be allowed to withdraw your cashback amount or ask for a bank transfer of the same, simply use it to get super-discounts for your further transactions on RailYatri;

> In case you decide to cancel your booking, be ready to loose your win;

> May your luck be by your side, we will pick 25 lucky winners every week, until 15th April 2019;

> The cashback will be credited into your RY wallet within 5 days of a successful transaction;

> The cashback amount cannot be credited into any pre-paid instrument issued under applicable RBI laws and know what,

> We will have the sole discretion to discontinue the offers at any given time.

Got’em? So now go booking on RailYatri!

Happy Women’s Day! Special Offer Inside…


Someone aptly said, “Travel is a gift you give to yourself”.  So, we thought Women’s Day is a perfect occasion to pay an ode to the real architects of our society. To ensure that our women travelers don’t miss out on gifting themselves this ‘gift’ of travel, we at RailYatri have vowed to bear 30% (Up to Rs.250) of your total train ticket cost. Simply use code: WOMAN and enjoy 30% (up to Rs.250) cashback on a minimum ticket value of Rs.500.

So quickly book yourself a ticket to a destination you’ve been longing to travel and make this Women’s Day your best one yet.

0.5 Mn iOS Downloads, That’s Just The Beginning

iOS downloads

We wish to make YOU a part of the celebrations and thought of spreading the joy! Because we sure are delighted and are feeling thrilled on this big achievement. Your favourite RailYatri app has crossed the 0.5 Million mark of iOS downloads, and we’re now present on the smartphones of approximately 5,00,205 iPhone users. Speaking on the development, RailYatri Co-founder Kapil Raizada said, “Constant innovation is the key. A lot has gone into achieving this milestone but I think this is just the beginning. We have miles to go.”

Undoubtedly there are miles to go, but at this moment, we’re elated!

Now ‘Pay At Hotel’!

pay at hotel

It isn’t easy to rule the hearts of more than 24 million train travellers. As our CEO Manish Rathi always says, “The more the love, the more the responsibility. We need to keep improvising and adding new features to ensure we make our customers’ journey ever more comfortable and complete, each time they make a booking via RailYatri.” And this is where Railyatri ‘Pay at Hotel’ service comes in!

Keeping up with the tradition to make sure you don’t go back without a grin whenever you travel with us, your favourite app – RailYatri has recently launched first of it’s kind service – ‘Pay At Hotel’.

Over the past few years, number of e-travel stores have entered the arena, offering hotel rooms at attractive prices. Presumably, with more and more players entering the arena, the end customers are the ultimate beneficiaries. But are they really happy? Here’s what happens

(1) Customer tries to book a really good hotel room within his budget via various online portals
(2) What influences his decision to book
(2a) He/she reads reads a flowery description about the property
(2b) He/she looks at the pictures of the property, room, washroom, etc uploaded on the website

Once the customer arrives at a decision, he makes the payment for the room (assuming that an advance payment is a guarantee of good service) and reaches the hotel as planned. And here’s when he faces the harsh reality. This wasn’t the room I paid for – it looked so plush, a comfortable double bed, clean washrooms and spider web? There was no sign of it in any picture. Aargh!

Let’s accept – There’s a gaping hole between user expectations and the ground reality. On most occasions, customers find the location and amenities are totally contradicting the images, description, reviews and videos posted on various travel portals.

In such a case, they’re left with only two options:
(1) Drop all arms and expectations and succumb to the situation
(2) Cancel their booking and get penalized without any fault, meaning – get content with a 30%, 50% or no refund at all.

Pay At Hotel – The Magic Potion!

This service has the best of both worlds – online, as well as offline. As the name suggests, RailYatri customers can now book hotel(s) from the comforts of their homes. Upon reaching the property, check their room(s) in person, assess the amenities and pay once they’re completely satisfied.

Commenting on the new service, RailYatri’s Director of Hotel E-commerce – Pankaj Misal said, “I love to travel frequently, and can completely understand how disgruntled one is left if there’s a mismatch between what you’ve paid for and what you actually get.”

“We wanted to make sure there is complete transparency as we understand the value of hard earned money of our customers,” adds Manish.

How does this work?

Well, it’s a simple 4 step process:

(1) On the RY App Home Page, hit the ‘Hotels By Hours’ icon;
(2) Choose a desired location and pick a hotel with a ‘Pay At Hotel’ tag;
(3) Enter some basic details – check-in & check-out date and time, type of room, etc.
(4) Hit the ‘Book’ button and you’re done!

Quite revolutionary, isn’t it?

Reach out to us on in case you have any queries. We promise we will get back to you within 24-48 working hours after receiving your mail.

Drumroll! Lucknow Mail, The Smart Bus is Here!

smart bus

Your favourite travel app RailYatri has launched the much awaited, first of its kind Smart Bus service. The first smart bus, called the ‘Lucknow Mail’ has already kick-started operations between Delhi and Lucknow.  This will make bus travellers’ journey superbly comfortable and intuitive.  Every crew member is diligently picked after a thorough background check. Only to make sure the passengers have a hassle-free bus journey.

Moreover, amenities such as free WiFi, mineral water, clean blankets and in-bus entertainment are sure to make our patrons’ experience nothing less than a 5-star treat on wheels.

To make travel, especially for women, children and the elderly more congenial, the bus comes with attached toilets. Safety features such as live GPS tracker and CCTV cameras are sure to give a boost of confidence to our valued customers.

In addition to this, RailYatri is also extending a never before on-time arrival guarantee.  And if the bus gets delayed by over 30 minutes, you get a refund of upto 50%.

RailYatri will soon be launching the ‘Smart Bus’ service on a number of other routes. So stay tuned & keep watching this space for many more ‘smart’ updates!

RY Cancellation Cover – Know Everything Here!

cancellation cover

In just a few days of launching RY Cancellation Cover, we’ve already received plenty of e-mails from our valuable customers showering their love and appreciation towards this new feature. While most of you have sent good wishes, we have also received many queries about this brand new feature, which is a fair ask, provided it is one of the first of it’s kind feature on your favourite app – RailYatri.

We sat down and collated the most common queries. Here are the answers to all of them…

Q. What is RY Cancellation Cover?
A. Ticket cancellation cover is a unique, never like before platform for easy cancellations.  Where customers can insure their entire ticket price, and claim 100% refund of their money in the event of cancellation. Your favourite app – RailYatri joined hands with Edelweiss. After months of hard work, studying user behaviour, in-depth risk analysis and detailed study of the raw data, we carefully crafted RY Cancellation Cover. It is financially viable and genuinely useful for more than 24 million train travellers who use RailYatri everyday.

Q. Do I have to pay anything extra to get RY Cancellation Cover?
A. Yes, like every good thing comes for a price, this too is a paid service whereby you will have to spend a little extra amount as premium, over and above your train ticket price.

Q. How is the premium calculated? Is it fixed?
A. Naah, the premium is not fixed. It is auto-calculated by our user smart back-end. The premium amount may vary depending on various factors such as
i) The train you’re booking for;
ii) Desired travel time – whether day or night;
iii) Distance between boarding and destination station;
iv) Class in which you are travelling;
v) Current ticket status – Confirmed, Waiting, RAC, other; and
vi) Total cost of your ticket

Q. Is it auto-included in the train ticket price?
A. No. We believe in making our customers well aware, and be well informed before making any decision. We want them to spend their hard earned money only on the best of the best services offered by us. At the time of checkout, we encourage our customers to make a conscious decision whether they wish to make an RY Cancellation Covered booking or not. We show a complete clarity of detailed calculation and of the total payable amount.

Q. Is there a minimum time to cancel my ticket(s) to get complete refund?
A. Yes. Customers can get a 100% refund if they cancel their train ticket(s) up-to 12 hours before the scheduled departure time of the train. Giving utmost priority to your convenience, we’ve made sure that you’re completely covered even if you decide to cancel with not even 24 hours left for the departure of your train.

Here we have managed to answer most of the common queries. However, you can still write in to us on in case you have any further queries. We promise we will get back to you within 24-48 working hours after receiving your mail.

RailYatri, Now in Tamil, Telugu, Kannada & Malyalam


Yes, you read that right! Since we added Hindi (हिंदी), Marathi (मराठी), Bengali (বাংলা) and Gujarati (ગુજ્રાતી) just a couple of weeks back, RailYatri fans from across the country have been thronging our inbox, as always, asking for ‘a little more’. Since your ‘wish’ is our ‘command’, our research, content and tech teams worked hard, really hard to make sure we don’t disappoint you.

So…your favourite app is now available in 4 more languages!

i) Tamil (தமிழ்)
ii) Telugu (తెలుగు)
iii) Kannada (ಕನ್ನಡ)
iv) Malyalam (മല്യാലം)

With the addition of the above, users can access RailYatri in total 9 languages, others being English, Hindi (हिंदी), Marathi (मराठी), Bengali (বাংলা) and Gujarati (ગુજ્રાતી).

Here’s how to pick your preferred language:

a) Click on icon on your app home page;

b) Touch to select the language of your choice from the list

At RailYatri, we’re always yearning to bring a smile on your face each time you drop by. We hope you’re smiling right now!

Get 100% Refund The Next Time You Cancel Your Train Ticket


In a bid to constantly elevate the level and enhance innovative features to help more than 24 million train travellers plan their journey smartly, your favourite app RailYatri has come up with a never seen, never heard before flight-like ‘ticket cancellation’ cover. Read on to know all about this unique, path-breaking offering…

It is often very hard for all of us to understand Indian Railways’ rules around ticket cancellation, especially the refund bit as it depends on multiple factors such as class in which one is travelling, ticket status, cancellation period, besides numerous others.

All that you’re worried about, if you decide to cancel your ticket is – “Ab kitna paisa katega? Zyada kuch bachega bhi, ya nahin? (Don’t know how much money will I loose? Will I get anything in refund or will I loose all my money?)

All this adds to the anxiety of the already anxious, sparsely informed train traveller who often overbooks, or books months before the travel date to avoid last minute rush because of a skewed supply-demand ratio.

In fact many of you reached out to us with your grievances, some even boarding a train with a wait listed ticket that actually stands cancelled. Understanding there was a clear need to address this at priority, we joined hands with Edelweiss – the experts of this domain for many years. After months of hard work, studying user behaviour, in-depth risk analysis and detailed study of the raw data, we coined the ‘RY Cancellation Cover’ by which our customers can get a 100% refund if they cancel their train ticket(s) up-to 12 hours before the scheduled departure time. RY Cancellation Cover has been carefully crafted to ensure it is financially viable and genuinely useful for the end user, that is you. In fact, for the very first time, a train traveller will have this privilege while booking, hitherto limited to only airline industry.

Your Food, Now Express Delivered!

Express Delivery

In case you are train tripping and have missed ordering your food 60 minutes before reaching the station, you still have a reason to rejoice.
Confused? Don’t be, as you can now get hot, hygienic, yummilicious food Express Delivery right at your berth via food delivery service. That’s true! Know all about RailYatri’s Express Food Delivery services and make sure you try us on your next train trip. Read on…
Q. What is Express Delivery?
A. Express Delivery, as the name suggests is a specially designed module by which our restaurant partners deliver some selected dishes to you within 30 minutes of receiving your order.
Over the past couple of years, we’ve heard numerous incidents where users either forgot to place their order 60 minutes before reaching a selected station, or missed ordering because of one reason or the other. Eventually, they ended up consuming unhygienic station or train food, or deciding to remain empty stomach for hours before they found warm, healthy and hygienic food.
Q. Can I order anything and everything via Express Delivery?
A. Not everything, but anything which our restaurant partners can promise and deliver hot and fresh within 30 minutes of receiving your order. Most of our restaurant partners express deliver food. They have a special, carefully curated ‘Express Menu’ which has a gamut of options from quick-byte items like snacks & sandwiches to sumptuous thalis and combos.
All you have to do is – add your favourite ‘Express Delivery’ dish from the menu to your cart and pay using one of the many payment options. It’s that simple, but don’t forget the 30 minute rule coz we’ll hate to see you remain empty stomach for too long.
Q. Do Express Delivery restaurants also cater to normal orders?
A. Certainly, most of your express delivery kitchens take normal orders. Place your order at least an hour before your train’s arrival time at the selected station.
Q. Do I have to pay anything extra to avail this service? 
A. We leave some decisions to our restaurant partners’ wisdom. You may have to shell out a negligible amount as express delivery charges when you order from some of our restaurant partners. Nevertheless, we will try to make up for the same by offering an unmatched, yummilicious dining experience right on your seat!

Presenting PayPal for the ‘International’ RailYatris!


Over the past 4 years, we’ve grown from being an information only portal to one of the most coveted e-travel stores in India. Currently helping more than 24 million train travellers plan their train and road (bus & taxi) journeys smartly, we always aim to give our customers a ‘little more’, every time they shop on RailYatri. With a surge in the number of NRIs and Foreign expats who travel to India to travel across India, we realized it is time we introduce a specialized digital payments platform which enables our users to transact swiftly, securely and safely, whether they are online, on mobile or in app.

So, dear International RailYatris, here’s something sweet from us, for you…

You can now easily book your, or your loved ones’ train tickets using PayPal, making your shopping experience with us that much easier, and know what? We’re chuffed to bits!

Here’s how it works:
1) Choose the ‘International Users (Powered by PayPal)’ option on our checkout page;

2) Opt the currency you wish to use to make your payment and proceed.

One App, Many Languages

Over the past few years, we have garnered immense love from all sections of the society. Starting as an e-information center a few years back, today we are serving millions of travellers across India by helping them plan their train and road (bus and taxi) journeys smartly. In our bid to keep innovating and give our users ‘a little more’, every time they drop by, we’ve just added a multi-language feature to RailYatri as it is always good to speak the language you want your app to speak, so that we can connect better and share a little extra love.

We’re happy to announce that RailYatri is now available in Hindi (हिंदी), Marathi (मराठी), Bengali (বাংলা) and Gujarati (ગુજ્રાતી).

You can simply choose your preferred language and view every button, field name, sections, etc. in that language. We’ve already translated most of the popular sections, and we continue to translate more every-day.

You can simply pick your preferred language right from the start and change it as per your convenience.

Here’s a quick guide for your help:

1) Click on the three dots on the right-hand top of the Home Page and opt ‘Change Language’;

2) Choose your preferred language and click ‘Continue’. It’s done!

With ever increasing number of RailYatri patrons, it’s important to us that they can use their favourite app in their preferred language. This will not just help them make well-informed choices pertaining to their trips, but also manage their security online.

RailYatri-Truly Made for Bharat

Your favourite travel app recently got covered by Mint, one of India’s leading business news papers. Here’s an excerpt from the article where our founders talk about brand RailYatri and how it is simplifying train journeys for approximately 15 million travellers every month. Read on…
Not Just Ticketing But Much More…
“Of the 100 travellers who book a train ticket every day, 70 get waitlisted, unconfirmed tickets. The question for us when we started was, what were we going to do about it? Selling them a train ticket wasn’t good enough,” says Manish Rathi, Co-Founder, RailYatri. “Discovering solutions to many traveller challenges such as these became the genesis of RailYatri,” he adds.
The Journey From Content To Commerce
“The move to an e-commerce brand was a logical next step,” says Kapil Raizada, Co-Founder, RailYatri. “We were already facilitating the purchase decisions of buyers by giving them crucial recommendations like a wait-list probability, train’s performance, comparison across trains/ buses/cabs, etc. By adding a payment capability within the app we actually simplified the experience for transacting users.”
How Browsers Became Buyers
“We were initially unsure if our travellers from remote towns would be willing to pay RailYatri online using their mobile phones, but the response over the last 18 months has been exhilarating. We started at a near zero base and are currently on track to hit half-a-million payment transactions on our platform, with an average ticket size of nearly Rs 600…”, says Manish Rathi.
And What Lies Ahead? Well We Aim For The Stars
Kapil Raizada says, “Our goal is to be the largest travel brand for Bharat, and we believe that with continued focus on innovation and customer satisfaction we will redefine travel in India. This will benefit both travellers and small businesses alike.”

Lower than the lowest prices on bus tickets!

Agar wahi bus, wahi seat kam daamo mein mile to koi RailYatri se kyun na book karey!! … 🙂  

RailYatri guarantees you the best prices on bus tickets. There are 3 offers that usually run on our app for bus tickets :

1. Discount coupons – There is always maximum discount available,  as compared to any other app.
2. Lower than the lowest – If you are lucky, you can find a seat that also has lower than lowest price. This discount can be clubbed, along with all other running discounts. Wohoo, now that is some BIG discount!
3. Wow!, is there anything more here? – Yes, we bring to you various payment options who also run cashback offers for you…

…This sounds too good, what’s the catch?

There is no catch. However, to keep our information fresh we request our users to share bus / seat feedback which helps us to promote high quality buses and reduce costs. So do share bus feedback for your trip!

Quickly Book bus tickets in 3 easy steps!

RailYatri has a Quick book option for you, as we value your time. Here are the 3 quick steps :
Step 1) Look for this card on home screen of the app or bus ticket page

Step 2) Clicking on this card, would take you to review screen. Which would have all your data pre-filled. Verify the details!
Step 3) Pay for your ticket – best available discount being applied automatically.

You don’t see this card – here’s why?

This card is based on your journey in the app, your booking pattern & searches within the app. It learns based on your interactions with the app, so if you aren’t seeing one, it means you need to come visit us soon!

Delightfully Low Prices. No Minimum Order Sizes!

Yes, you read that right! After the revised GST prices, our food prices have fallen. You can now order as much food as you like at delightfully low prices. Not just that, if you wish to order just beverages, or may be a sweet, please go ahead and do that! We have no minimum order size. All this and more only to make your train journeys yummier than the yummiest!

Coca-Cola boards RailYatri!

Coca-Cola has boarded the Trains and we’re glad they chose us to be their partners. Now when you order a meal with RailYatri, don’t forget to order your favourite Coca-Cola along. This is just another step towards making train journeys truly delicious. We’re also continuously adding more items to our food menu so as to offer train travellers with a wide variety of choices to order from. Following are some regional dishes that were recently added

– Lucknowi Kebabs

– Assamese Chicken with Bamboo Shoot & Rice combo

– Rajasthani Dal Baati Choorma

and many more

Check our food on train menu here-

When a mother’s train journey became joyful!

Smitha, a mother of two kids boarded the train with a lot of anxiety and doubts. She didn’t have the customary ‘Ghar Ka Dabba’ this time and didn’t want her kids to eat the food being served on train. That was when she decided to try RailYatri. She chose to order a Veg Wow Box for herself and a Chinese Wow Box for her kids. The food arrived on time, on seat and looked good in the first go but she saw her kids loving every bit of their food, she was elated beyond words. P.S. she loved her food too and wrote a blog about it. Read it here-

Little babies are our big priority.

RailYatri cares for your little ones so we have launched a special delivery of hot & fresh milk on train. We deliver milk in hygienically sealed packaging and ensure the highest health standards for you and your family. You can order a carton of milk from our App and it will be delivered right on your seat. We promise to give every little one a tummy full of happiness.

Now that’s a real smart idea for train travelers.

Recently on my train journey to Bhopal I tried the WOW BOX, a food box that is so compact that it just fits into your lap, it is also easy to eat from. I had ordered a Veg Thali and unlike my past experiences the dal had not mixed into the sabji and the curd had not jumped into the salad. Everything was compartmentalized and my Thali also had a wet wipe and cutlery. Loved this innovation from RailYatri.

Kudos to you guys!

Train Ticket Booking from Seat Availability

We have now made booking a train ticket much easier for you.

When you search the tickets availability (from Seat Availability feature in the app) – you can simply select the train you are interested you are booking and click on “Book Tickets”. When you get connected to the Agent for the booking – he/she would be aware of the tickets you are interested in and would proceed immediately to book.

We have taken action!

Based on the complains/feedback received from travelers like you, This week we took the big step of parting ways with four of our food providers across the country.

As customers we understand that you demand certain standard quality. We expect that these standards are met with our food partners too. Unfortunately the following 4 could not meet those.

1) @Jaipur – Dimpys Restaurant – Lack of reliability in delivery

2) @Vijayawada – City Treat – Lack of reliability in delivery

3) @Jabalpur – Hi Mirchi – Substandard packaging

4) @Mathura – Divinity Hotel – Food quality

Thanks to all of you travelers who provide us this feedback. Your voice is important to us as we strive to set a high standard of food delivery across nation through RailYatri platform. Continue providing us the feedback. Rest assured – as you can see from above – we will listen and take action when needed.

Just on the same note – we now have new food partners at all the 4 stations above.  Please do check them out next time when you are traveling through these stations.

Wishing you all safe travels this summer.

“Rail Mall” – All your travel purchase related conveniences under one roof!

Dear Travelers –

Travel – in most cases – is about fun and going to destinations we have been dreaming about. For long we had to run to different places just to get few bookings done. Train tickets yahan se, food bookings wahan se and the retiring rooms from a third place! Especially when it came to long distance travel in India.

No more now!

We have now neatly organized easy access to all your travel related purchase needs under one roof You would see that on your app home screen on the card tiled as “Rail Mall”.  Starting from train tickets to food on train to retiring room at your destination – all these bookings can be done from right there. And in case your train ticket has a low probability of getting confirmed – you can book a bus too.

Don’t forget to check out the offers and cashback section too, while you are checking out the Rail Mall.

Happy shopping!


Now track your train ticket refunds through your app.

We understand the need to cancel your train tickets because plans do change!

So we made all the efforts in the app and at the backend to make train ticket cancellation a one click process. Just go to your “My Orders” section on the app. Select the train ticket you would like to cancel (Order Detail).


And click on the cancellation button. (Figure 1) Thats it! We will take care of it after that.

Figure 1: Cancelling a Train Ticket

“Arre bhai, refund ka kya?” you may ask! Well, we have made tracking of that easy too. Simply track the refund updates agavinst the PNR from your app.  (Figure 2).

Figure 2: Tracking Refunds

From our side, we tend to remain super-fast to make sure that your money gets to you as soon as possible. You can track all the actions which goes behind the screen.  (Figure 3)

Figure 3: Regular updates associated with refunds

Where to find Railway Announcements?

Few of our users have wrote to us if we had all the trains related announcements in RailYatri app and if yes, where can they find them?

Good news – we have it!

Not so good news – well, it is slightly hidden in the app. You have to click on “Search” at the bottom of the “Live Announcements” card on the home screen. (Figure 1) You will see all the announcements like Special Trains, Cancellations, Diversions, Time Table changes, etc. nicely organized on the next screen. (Figure 2)


Figure 1: Search under Live Announcements on Home Screen

Figure 2: All announcements, nicely organized!

You can infact search based on your train or your station too.

Still not clear? Just write to us.

Check out for cool new interface for food ordering!


Dear RailYatris – we are doing a lots of new things to enhance your experience while ordering food for your next train journey.

We just launched a cool new interface for ordering food. Check it out!


The new design is focused towards making search much easier, easy preview of food items which can be delivered across the country and traveler feedback.


As the picture above says – “Ab safar hoga swad bhara”

There are somethings we won’t be able to help you with!

Can't Help

Many of you write to us every single day.  We love reading your emails.  A good percentage of you make us feel proud of what we are doing at RailYatri. Some of you also remind us that we need to do lot better to match your expectations. And then there are always some where you make us feel part of you. Below is one such email!

As much as our heart breaks out when we receive emails as below, there are always some things where we find ourselves very short in helping train travelers. This is just that one example.

So sorry, dear friend!


Search Trains and Buses in one click

train and bus

You want to travel, bas! Right?

Trains might be your choice but Bus could be your safe bet. So that is why we have now integrated both the trains and bus search together.

So when you search for trains between stations, you will now also see the list of buses between the cities of the two stations. Just toggle and compare.

Easy peasy japanesey!

After all RailYatri is all about simplifying travel in India!


We will reward you if we go wrong in your PNR confirmation probability.

We know how important this is to you! But all the variability, randomness and seasonality in the system – to make smart guess whether a particular train ticket in wait list can get confirmed aka PNR Confirmation Probability is a tough but very important problem to crack. It is important because it can bring in huge amount of savings from time, cost and anxiety perspective.

So we got ourselves working on getting the PNR ticket confirmation probability right over the last few years.

Bunch of very smart data scientists and engineers with fantastic background took the help of some smart technology and mathematical techniques to extrapolate the future. Techniques such as correlation methods, ANOVA, and touch of stochastic methods have been made to work.

The result – we are now able to make respectable 93-94% predictions right.

And for the ones which go wrong – we analyze each of them. Each of this failure makes our prediction algorithm smarter (thats AI in work).

Infact going forward we are going to put 20 points to the users for whom we failed. We believe that we owe these points to them for two reasons – one for the inconvenience which could have been caused for the wrong prediction and second for thanking them in their contribution to make us smarter.

Travel, Earn and Redeem Points in RailYatri App

earn and redeem

We love your loyalty to traveling by Trains in India!

We appreciate it because you do that despite all the hassles! Tickets in Wait list, late running train and also sometimes with the dhakka-mukki!

And now RailYatri is rewarding you for that. Everytime you travel, we will add points against your RailYatri app.  You will see your points on the home page screen of your app. (Figure 1)

Figure 1: Reward Points

And now – what can you do with your points? We are gathering a collection of some amazing products in our Travel Store (see Figure 2) at some great unbeatable prices. Now on top of those guaranteed low prices, you can use your points to get additional discounts. Discount ke upar Discount!

Figure 2: Travel Store

Are we hearing you saying – “Uppar wala jab deta hai, too chappar phad kar deta hai“!

Crossing 1 Crore Mark

We are happy to announce that RailYatri app has just crossed its 1 crore downloads  and that too in a short span of two years. 

The journey of RailYatri started two years back when a handful of technology experts got together to remove the information black-box that shrouds information related to train travelling in India.

RailYatri stepped in to tackle worries of its railway passengers and since then it has always aimed to be the capable train travel advisor helping passengers make informed decisions.

Its this innovative approach that has gained the trust of users throughout the country and has added another golden feather to its cap – 1 crore downloads.

We are endlessly committed towards better experiences of train travellers thus keeping up with the expectations of our users.