We understand the need to cancel your train tickets because plans do change!
So we made all the efforts in the app and at the backend to make train ticket cancellation a one click process. Just go to your “My Orders” section on the app. Select the train ticket you would like to cancel (Order Detail).
And click on the cancellation button. (Figure 1) Thats it! We will take care of it after that.
Figure 1: Cancelling a Train Ticket
“Arre bhai, refund ka kya?” you may ask! Well, we have made tracking of that easy too. Simply track the refund updates agavinst the PNR from your app. (Figure 2).
Figure 2: Tracking Refunds
From our side, we tend to remain super-fast to make sure that your money gets to you as soon as possible. You can track all the actions which goes behind the screen. (Figure 3)
Figure 3: Regular updates associated with refunds